Русский

15%

OFF ON PRIVATE TOURS IN 2022. BOOK NOW!

Dear friend, welcome to St. Petersburg!

Lentina Travel Company is a fully authorized tour operator in St. Petersburg (license #PTO006361) established by a professional tour guide in 2010. We organize various guided private and group tours of this marvelous city and its suburbs, ranging from VIP tours to low-budget programs. We treat all our customers as friends and do everything we can to exceed expectations. We care about our customers' needs and wishes, and we get great reviews and recommendations in return. If you are looking for a front-row hustle-free experience, Lentina is the perfect choice for you!
 
Unfortunately, due to the political situation in the world and sanctions, ferries and cruise ships do not operate in St. Petersburg in 2022. This means visa-free tours can't be arranged until the restrictions are canceled. Please see more information at the official web site of the ferry company. Still regular land tours are available for the citizens of many countries and we will provide you with the visa support papers if necessary. We offer 15% discount on land tours in 2022 as well as visa-free tours in 2023. We will keep you updated regarding the cancelation of the restrictions of entry for the passengers of ferries and cruise ships and hope to see you in St. Petersburg!

Unforgettable Memories & Pleasant Bonuses

 
 
Well-planned tours
designed according to YOUR wishes, timetable and budget.
Professional guides
who are personable knowledgeable and speak YOUR language.
Comfortable vehicle
with private driver. The vehicle is modern, clean, safe and smoke-free.
FREE cruise visa
we take care of all the essential visa paperwork for you.
FREE bottled water
as well as headphones for groups, children's seats and other bonuses.
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As a valued Lentina Travel Company customer, your personal privacy is very important to us. We respect and protect your right to privacy in relation to your interactions with this website. Below, we explain how we use your information and how we protect your privacy.

Use of Customer Information

We collect no information from you other than the information you provide to book with us.

Your information is collected when you request information from us, contact us or make a booking with us. We will up-date your information whenever we get the opportunity so that it is current, accurate and complete.

Any information obtained via this website will be used by Lentina Travel Company to identify you as a customer, to process your booking, to verify credit or other charge card details and to deliver relevant information to you in connection with your travel and any other ancillary services which you may wish to avail of. For these purposes, we may transit your personal information to carriers and services providers, credit and charge card companies and data processing companies working on our behalf. Your personal information and any records relating to your travel will also be retained for audit functions.

We ask for your telephone number so that we can contact you urgently if there is a problem with your reservation.

We only use your email address for sending you a confirmation of your bookings or to contact you for any reason directly linked to your booking.

Are my personal details secure?

Your personal information is submitted on a secure server with a minimum of 128-bit SSL encryption and is used only to get the information about the guarantee of booking or contact you if there is any problem with your booking. Our site is secured by RU-CNTER SSL Certificates which provide at least 128 bit encryption but mostly 256 bit strong SSL. This means you can rest assured that communications between your browser and this site's web servers are private and secure.

Our commitment to data security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Disclosure of information

We will not disclose or sell your personal information to anyone other than to any relevant suppliers or other third parties who need to know in order to process successfully process your order. We operate under the Russian Data Protection Laws.

Third-party sites.

This website may contain links to other websites. Such links are provided solely as a convenience for you. Lentina Travel Company is not responsible for the security practices of such websites.

Your consent

By using our Site, you consent to us using the personal information as outlined in this policy. All changes to our policy we will post on this page.

How to contact us

Should you have questions or concerns about this privacy policy, please email us at info (at) lentinatravel.com

Do you offer special rates for groups?

Yes, we certainly do. Please find the iformation here.

Do you have wheelchair-accessible tours?

Sure! Our two-day Easy St. Petersburg tour itinerary is wheelchair-accessible as well as Trip Advisor's TOP 5 tour (with some adjustments). We also have a few more itineraries to offer that are not published on our web site now. Please contact us and we'll send you a tour offer with the itineraries we've developed or we can come up with a custom itinerary that suits your wishes, interests and budget!

What do you include in the tour price?

The prices usually include all entrance tickets, boat tour and hydrofoil tickets (if included into the itinerary), permission for amateur photo and video (with some exceptions as Grand Palace of Peterhof or Hermitage Gold rooms etc), guide services and driver services, parking fees, We also provide special tour tickets for cruise passengers free of charge.

The prices do NOT include the cost of lunches, the cost of the tickets to ballet or opera or folk-show, tips to the guides or drivers. We also do NOT provide tourist health ensurance.

Where do I meet my tour guide?

The meeting point depends on the tour you book. If you book a shore tour, your guide will meet you at the cruise port directly, inside the port terminal, just after the passport control zone (please don't go outside). If you book a private land tour, the guide will meet you at the reception desk of your hotel. If you book a small group land tour, then the meeting point will probably be in the city ceter, next to a central subway station so that every tour participant can find the meeting point. Meeting point will be stated in the tour confirmation or in an e-mail that will be sent to you beforehand. Please contact us if you are late on your tour or can't find your tour guide. 

How much time do you spend at each attraction?

As you can expect, some landmarks take more time to get to on our tours and some are more time-consuming than others. With this in mind, we have no set time for the exploration of each attraction. Our tour guides are trained to watch how their group progresses at each landmark and they adjust each tour accordingly. You should keep in mind that some tours cover three or four landmarks over a single day, so there are a limited number of hours in which to do a lot of sightseeing. However you can skip some attactions to enjoy the others more.

Do I need a visa for my tour in St. Petersburg?

Most people do need visas to come to Russia. However there is a law that allows passengers of cruise ships and ferries to stay in Russia for no longer than 72 hours without a visa issued by a Russian Consulate. Instead, ship passengers get special cruise visas or "blanket visas" which we provide free of charge. You may find a detailed information about them here. If you come to St. Petersburg on a plane/train or bus or want to stay here for more than 72 hours, you have to apply for regular Russian tourist visa at the Russian Consulate in your country. They will ask you for "visa support" documents that simplify the process of getting Russian visa. We do provide visa support service, you may get it here. There are also some countries that have visa-free regime with Russia, please find them at the very bootom of this page

Why us - Lentina Travel Company

Fun, fun, fun!

All day long at your side will be your guide, who will work tirelessly to make your tour exactly what you want it to be, to suit your specific interests and wishes. The guide will tell you everything you want to know. You decide when your tour starts and ends. Just relax and enjoy - you're with Lentina Travel Company!

Informative

Your professional guide will tell you as much or as little as you want to hear, and not only about the history or the monuments, but about all the aspects of modern every-day life, e.g. where the best shops, restaurants, hotels are situated, what's going on, what are current theater performances or what events take place as well as local legends and gossip!

Economical

There are no hidden or extra costs. You get everything mentioned in your tour confirmation. Please keep in mind that meals are not usually included into the tour rate.

Time Efficient

You see lots more with a private guide, as opposed to all other methods of sightseeing. We know the best way to arrange the day, we are highly flexible and know all the best routes.

Safe

Your safe, considerate and steady driver offers a late model vehicle that has all the latest safety features.

Fully flexible

This will be your private and personalized sightseeing tour to suit your tempo and interests. Changes to the day's plan, according to the options available, can be accommodated to suit your requirements.

We promise to...

  • Maintain our policy of offering best tours, best choice, best prices.
  • Recommend trusted lunch or refreshments options. We do not seek a 'cut' for taking clients into restaurants.
  • Promote souvenir shops only for client advantage. We do not seek a 'cut' for taking clients into premises.
  • Take advantage of any discounts or special offers for entrances or services and pass them on to you.
  • Recommend another trusted operator if we cannot take your booking.
  • Offer a full immediate refund, or alternatively, a discount on a rearranged tour, if a tour cannot go ahead for any reason, and the fault is accepted by Lentina Travel Company.

 

 

Didn't find an answer to your question? Please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. and we'll be delighted to help you!

Payment Policy

  • We do require a deposit to guarantee your tour booking which is usually about 30% of the total tour cost. The deposit can be paid on line on our bank's secure web server so you won't risk revealing your credit card information to anyone. The deposit should be paid no later than what is stated in your tour confirmation. Please note, that in some cases we don't require a tour deposit at all
  • Please note, that the tour rates we offer are fixed in USD for your convenience. However the deposit payment has to be made in RUR as Lentina is registered in Russia. To determine the sum of payment in RUR we use the official exchange rate of the Central Bank of Russia on the date of payment.

You can cancel your booking any time NO LATER than 2 weeks prior to your arrival (only written notices are accpeted). Please see our cancellation policy for more details.

  • To avoid waiting in lines we usually pre-pay all museum tickets 3-4 weeks prior to your arrival. It is approx. 25-30% of total tour price depending on your museums and optional activities choice that have to be covered by you prior to your arrival (NO processing bank fee on VISA and MC payments, 4% processing bank fee on AMEX payments)
  • To ensure availability entertainment and event tickets must be purchased as soon as they go on sale to the general public. We will advise amount and expected timing of payment to get your approval of these charges.

Final Tour Payment

By cash in RUR/USD/EUR or credit card (NO processing bank fee on VISA and MC payments, 4% processing bank fee on AMEX payments) upon start of the tour in St. Petersburg. If you decide to pay cash, please make sure the bills are good as new because otherwise we won't be able to exchange them to Roubles.

Booking for groups larger than 10 people:

A 50% advance payment should be made by tourists or travel agencies for the groups larger than 10 pax. We accept payment by credit card or bank wire transfer. The money is fully refundable if the tour is cancelled no later than 4 weeks prior to arrival date.

Late cancellation or NO-SHOW

If you decide to cancel your tour, please send us a written notification.

  • You are welcome to cancel your tour no later than 2 weeks prior to your tour date with no charges made to your credit card (except for the non-refundable charges for additional orders)
  • If you cancel your tour later than 2 weeks prior to your tour date, a deposit that you have paid is non-refundable because after we pay for the entrance tickets, they are non-refundable to us.
  • Unfortunately, we do NO refund for Additional Orders once the order has been purchased for you (like ballet or folk-show tickets or transfer order).

In case a client does not arrive by an appointed time to the place where services start to be granted:

  • an order for transfer will be held for 2 hours starting from an appointed time, then it will be cancelled automatically. The cost of transfer will not be refunded and should be paid by the client in full.
  • an order for a personal tour guide and other additional services (interpreters, private driver, etc.) will be cancelled after 2 hours.
  • an order for private shore tour will be cancelled after 2 hours. 
  • If you book a small group tour, and you are late, please contact us IMMEDIATELY at +79217477815 so that we know if we should wait for you at all. As a rule, the group will wait for you for no longer than 20 minutes, then the tour goes ahead as planned and you will have to find a way to catch your group on its route on your own. If you miss some inside tours because you don't show up on time at the meeting point, the tour cost will not be reduced and have to be paid in full. 

The additional 20-25% tour cost cancellation fee applies in case of a NO-SHOW or less than 24-hour tour cancellation. (the total of 50% of the tour cost)

If for some reason you are being late, please inform us in advance: +7 921 747 7815

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